Privacy Policy

01Who we are

Road to Worlds SA is the official fundraising campaign for the South African U15 Girls Indoor Cricket team competing at the WICF Junior World Series, Pretoria, 26 September – 3 October 2026. The campaign is administered by:

For the purposes of POPIA, Luano Technologies CC is the Responsible Party for personal information collected through this campaign.

02What information we collect

We collect the following information directly from you when you donate, enter the draw, or contact us:

• Identification — your full name and surname
• Contact details — your email address and mobile number
• Donation details — the amount you donated and the date, plus the Paystack transaction reference
• Draw entry preference — whether you opted in to the supporter draw
• Anonymity preference — whether you chose to be listed publicly or anonymously
• Optional message — any message you chose to leave for the team

For winners of the supporter draw only, we will additionally collect your South African ID number at the point of prize hand-over, in order to verify identity and comply with prize fulfilment requirements.

We do not collect or store your payment card details. All card payments are processed directly by Paystack and we receive only a transaction reference and confirmation of payment.

03Why we collect it

We collect your personal information for the following purposes:

• To process your donation and send you a payment receipt
• To register you in the supporter draw if you opted in, and to contact you if you win
• To send you campaign updates — including weekly progress emails, draw reminders, the final tournament report, and a thank-you message after the tournament
• To include you on the donor wall on the campaign website if you did not opt for anonymity
• To respond to your enquiries if you contact us
• To comply with our legal and accounting obligations under South African law

We will not use your information for any other purpose without first obtaining your explicit consent.

04Who we share it with

We share your personal information only with the following parties, and only to the extent necessary:

• Paystack — to process your card payment. Paystack's own privacy policy governs their handling of payment data.
• GoHighLevel — our customer relationship and email platform, which stores contact information and processes transactional emails.
• The team management committee of the SA U15 Girls Indoor Cricket squad — we share aggregated donation figures and anonymised supporter lists for the purposes of reporting and acknowledgement. Individual donor identities are not shared unless you have given specific consent or opted in to the public donor wall.
• Holistic Life Institute — for draw winner confirmation only. HLI is the sponsor of the R5,000 fuel voucher and receives the winner's name for prize hand-over purposes.
• Our auditors and the South African Revenue Service — where required by law for financial reporting purposes.

We do not sell or rent your personal information to third parties, and we do not use it for any marketing purposes outside of this campaign.

05How long we keep it

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, plus any additional period required by law.

• Donation records — retained for a minimum of five years to comply with the Companies Act and SARS record-keeping requirements.
• Contact details for campaign communications — retained until the campaign concludes (end of October 2026), after which they will be deleted unless you have explicitly opted in to ongoing communications.
• Draw entry records — retained for 12 months after the draw date for verification and audit purposes, then deleted.

06How we protect it

We take the security of your personal information seriously. Our safeguards include:

• All data is stored on servers that comply with industry-standard security practices.
• Payment processing is delegated to Paystack, which is PCI-DSS compliant. We do not see or store your card details at any point.
• Access to donor information is restricted to authorised personnel directly involved in administering the campaign.
• We use encrypted connections (HTTPS) for all data transmission to and from the campaign website.

No system is completely immune to security risk. In the unlikely event of a data breach affecting your personal information, we will notify you and the Information Regulator within the timeframes required by POPIA.

07Your rights under POPIA

You have the following rights in respect of your personal information:

• Right of access — to ask what personal information we hold about you
• Right to correction — to ask us to correct any personal information that is inaccurate or incomplete
• Right to deletion — to ask us to delete your personal information, subject to our legal record-keeping obligations
• Right to object — to ask us to stop processing your information for marketing communications
• Right to withdraw consent — to withdraw any consent you have previously given
• Right to complain — to lodge a complaint with the Information Regulator

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator at inforegulator.org.za.

08Cookies and the website

The campaign website uses minimal cookies, limited to:

• Essential cookies — required for the website to function (these cannot be disabled)
• Analytics cookies — to understand how the website is used, in aggregated and anonymised form

We do not use cookies for advertising or tracking across other websites.

09Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or to comply with new legal requirements. The "last updated" date at the bottom of this page will indicate when the policy was most recently revised.

If we make material changes that affect how we use your information, we will notify donors by email.

10Contact us

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us: